SHC psychologists provide evidence-based cognitive-behavioural assessment and treatment services to individuals affected by:

SHC psychologists can provide a range of psychological assessment and treatment

services to individual adults.

We also provide group psycho-education sessions for general health and stress

management concerns.

Our clinical practice is very scientific, and is based on what the most recent evidence

suggests should help most people most of the time with concerns similar to those

you're asking for help with.

That being said, the best, most advanced scientific interventions in the world aren't any good if you don't trust your treatment provider and don't believe in the plan that he or she is creating for you. The most progress in any treatment or recovery is made within the context of a strong therapeutic relationship. If someone listens to you respectfully, and helps you to figure out what's important to you, so that you can solve your problems together, that is most of what you will need for most of the advice and counselling in your life. That is the most basic aspect of counselling that needs to be present for you or anyone to make progress in any therapeutic counselling relationship.

We always strive to provide a welcoming, secure, and respectful environment where you can feel safe disclosing your problems and looking for solutions. You should always feel heard, understood, and respected when you come to our clinic.

This relationship is the foundation of all psychotherapeutic interventions from the most basic psycho-education session to the most complicated assessment and treatment plans. It is a necessary component for any improvement to occur, and may be enough to solve many of the everyday problems that most people encounter.

But, it is not enough if you have more complicated problems.

Having a good relationship with your therapist is important. But, if you need help with a complicated presentation or specific disorders, you also need to work with someone who understands when and how to apply the specific interventions needed to get you out of that condition to full recovery, or in some cases, to a cure. Full recovery and cure are not always possible, but they are definitely not possible if you are only relying on a trusted relationship to get you better. Sometimes you need more. You need the science to take you further.

  • COAST (Crisis Outreach and Support Team) at 905-972-8338
  • St. Josephs Hospital EPT at 905-522-4941​

Insurer Systems

Psychologists are not covered under OHIP, so patients either have to be able to pay for services themselves, or have access to an insurer system that will pay directly or reimburse for services by a registered Psychologist.

Every insurance systems offers different benefits with different levels of coverage for different amounts of time. They also all pay Psychologists different rates. If you have your own private insurance plan, you may have to speak with them directly about your coverage; most private plans will not discuss benefits with providers, as this is considered personal and confidential health information. That being said, we can give you some basic information about each of these systems and what you will need in order to access psychological services.

NIHB (Non-Insured Health Benefits)

  • Provides benefits administered through the First Nations and Inuit Health Branch of the federal government for Mental Health Counselling and other benefits to eligible First Nations and Inuk residents of Canada. A status number is required for eligibility. Assessment can proceed without referral or pre-approval, but application must be made for approval of treatment sessions before treatment can proceed.

WSIB (Workplace Safety and Insurance Board)

  • Provides coverage for treatment and rehabilitation of injuries sustained in workplaces in Ontario, such as post-traumatic stress, brain injuries, and pain resulting from physical injuries. A claim has to be accepted and benefits approved before services can proceed.

Auto Insurance

  • Auto insurance in Ontario provides different levels of coverage for the treatment and rehabilitation of injuries sustained in motor vehicle collisions, regardless of who was at fault. Coverage is included for assessment and treatment of psychological injuries including concussion and other brain injuries, post-traumatic stress, depression, pain, driving anxiety, and difficulties adjusting to changes in your life and family. A claim has to be accepted before services can proceed and all services must be pre-approved by the insurer. Family members of those who were injured in collisions also are able to open claims to access their own benefits. Again, all services require pre-approval by the insurer.

Extended Health Benefits

  • These may be provided through your employer, union, or be purchased directly from some insurance companies. All benefit plans are different. Some provide coverage for services by a registered psychologist, and some do not. Specific benefits and coverage levels vary widely between insurers and plans. Most extended health insurance companies agree only to speak with their insured members, and not with their health care providers. It is likely that you will have to communicate directly with your own insurer if you use this kind of insurance. You will have to find out what benefits you have, what coverage is provided, and if there are any restrictions or requirements to access those benefits. Most plans require the completion of some kind of claim form for reimbursement of costs. Some require a referral from a family physician. You'll probably have to get the information about what is expected yourself before we're able to proceed.

Medavie Blue Cross/ Blue Shield

  • This insurer provides coverage for benefits through various federal programs. Again, each program is different. If you're a veteran, member of the armed forces, or RCMP, you may have access to benefits through these programs. Call SHC or Medavie Blue Cross/Blue Shield for more information specific to your program.

Interim Federal Health Program

  • This is a federal program that provides coverage for assessment and treatment of refugees while they wait for OHIP coverage.  Psychotherapy services by Registered Psychologists are covered. Coverage for translation also is available. A referral from a physician is required and refugee status needs to be confirmed.

​Call the office to enquire further about any of these programs.

  • Anger
  • Anxiety Disorders
  • Acute/Post-traumatic stress (PTSD)
  • Intergenerational trauma
  • Depression
  • Adjustment Disorders
  • Concussion
  • Divorce/ Separation/ Loss
  • Grief/ Bereavement/ Loss
  • Headache
  • Pain
  • Insomnia, sleep disorders
  • Relationship counselling
  • Post-breach distress
  • ​Substance use and abuse
  • ​Workplace stress

And General Health Counseling for:

  • Lifestyle modification
  • Health Behaviour Change
  • ​Medication Adherence
  • Management of Chronic Conditions
  • Pain Management
  • ​Sleep Management

Transparency ~ Security  ~ Respect

  • Six Nations Crisis Services 1-866-445-2204 or 445-2204
  • Ganohkwasra 519-445-4324
  • Brant Crisis Response at 1-866-811-7188
  • Crisis Assessment & Support Team of Halidmand-Norfolk at 1-866-487-2278

Ohsweken / Six Nations and surrounding area

​​​​​Smith Health Consulting


Call Us:  1-289-639-5604

Psychological Services

Hamilton and surrounding area

Emergency / Crisis contacts

If you or someone you care about is feeling like they might hurt themselves or someone else, call 911, contact one of the services below, or go to your nearest emergency room. You also can call Telehealth Ontario at 1-866-797-0000 if you have questions about how to proceed.